Terms & Conditions
Terms & Conditions
- Rates quoted are inclusive of car parking.
- Tolls are not included in our rates and if requested are charged at cost.
- A “Point to Point” journey is defined as a transfer from one pick up point directly to one drop off point. If any additional services are requested during the transfer additional charges will apply.
- For pick-ups from Dublin Airport one hour waiting time is included in the quoted rate (time calculated as per flight arrival time on the official Dublin Airport Authority Website (www.dublinairport.com).
- For all other pick-ups we allow 15 minutes.
Our Cancellation/ Refund Policy
- The standard cancellation policy for all standard vehicles (Executive Saloon, Luxury Saloon and MPV) will be 4 hours prior to local Dublin pick up time. For pick-ups outside of Dublin its 4 hours plus applicable driving time from Dublin.
- The cancellation policy for all other services including coaches, tour guides, coordinators, and greeters will be 12 hours prior to local pick up time.
- “No Show” fees will be charged at the transfer rate for the service booked.
- For a “No Show” we will always try to make contact with the booking contact or passenger, if no contact is made with either of these the chauffeur will be instructed to leave.